Commercial Property Software Commercial Property Software
Commercial Property Software
 

        

Property Sidekick Technical Support
   Property SidekickCommercial Property Software

Property Sidekick has qualified and knowledgeable technical support staff ready to assist you!


  Reinstall Previous Versions: If you need to install a previous version of Park Sidekick on a new computer, or reinstall on the current computer use the links below:

Previous Version 5   Windows 7 Compatible


Previous Version 6  Windows 7 and 8 Compatible

 

Annual Technical Support with Cloud Backup: If you need help with your software anytime while you are an active plan member, just send us an email. If we can't solve your problem quickly by email we will call you to help. If you like, we can even dial in to see your computer screen to  fix your problem.

Also included FREE is online backup of your company data. If your Sidekick data gets damaged or lost while you are an active plan member we can always help you get it restored.  How Sidekick Internet Backup Service Works.

 Technical Support with Cloud backup Package FOR ONE LOW ANNUAL PRICE of only $199.00 (Less than many programs charge for online backup alone).

  Remote Access Setup Fee: We no longer offer technical support to help you set up remote access from outside computers to your server. We do however recommend hiring an IT professional to assist with the setup.

If you don't know an IT professional we recommend Walter Jovel. You must contact him for pricing information. 
Walter Jovel at Wjovel@itmanagement360.com or (516) 726-0087

 Free Technical Support Options: We want to make it easy for you to keep working even if you have not purchased our annual technical support plan.

  • Updates- Get the latest version of Storage Sidekick here! We recommend that you try downloading an update if you are having trouble with something in the program. Updates are always free!

  • Move Your Software to a New Computer- Reinstall on a new computer. Just download from the download link and then backup your data on the old computer by going to File>Backup and then restore your data on the new computer by going to File>Restore. Then go to Help>Activate and email us your Computer ID so we can give you a new activation code for the new computer. Email to support@propertysidekick.com

  • FAQ Knowledge Base- Hundreds of Frequently Asked Questions are available here. Just about anything you can think of is spelled out in this searchable, user-friendly database.

  • User's Manual- This isn’t your average user’s manual. It’s built right into the program and can also be downloaded from our web site here. We have written the manual information so that this free resource can answer almost all of your questions about how the software program works, or how to accomplish a certain task.

  • Video Demos- Watch it happen! We think it's easier to understand and remember something if you can see it in action. That's why we have almost 100 video demonstrations that are totally free! From the basic functions of the program to the more complicated features, there's a good chance we've recorded a FREE video that will help you!

  • Ask and Receive- If you want to see a video demo that we don't have, or, if you want us to add something to the manual or FAQ, just ask! Send an e-mail with your request to support@propertysidekick.com. We'll do whatever we can so that you can make the most of our FREE support options! It is our priority to help you best use Property Sidekick for the management of your commercial properties.

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Property Sidekick
Commercial Property Management Software is a trademark of Property Sidekick, Inc.